Subject: Re: English Language Test - Gaurav Gupta
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 12 Apr 2021 03:11:44 -0700 (MST)

He is good. we can hire him. 
He is an immediate joiner 
His last salary was 25000/- 
Expecting the same 
Shall I offer him 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Apr 12, 2021, at 2:48 PM, Deeksha Dadu <[email-masked]> wrote: 

Check for HB 

From: Gaurav Gupta < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Monday, 12 April 2021 at 12:50 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Urvika Chaudhary < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: English Language Test - Gaurav Gupta 

	
	
			Foreign Language Screening Test 
		
	Name 	Gaurav Gupta / (91) 8800669547 / [ mailto:[email-masked] | [email-masked] ] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hello 

Greetings ! 

Thank you very much for contacting us. 

Firstly, please accept our sincere apologies for the inconvenience caused. 

As we had checked, your order was shipped on same day when the order was placed. Also the courier company had tried to deliver the order but the mentioned address wasn't correct or might be it was incomplete due to which they weren't able to deliver your order. 

In this situation we would request you to kindly share your complete address once again and we'll try to deliver your order within next 24-48 hrs. 

Thank you for your patience and understanding. 

We would love to serve you again incase of any further complaints/ grievances. 

Thanks & regards 
Team ABC 

	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hello 

Greetings ! 

Thank you very much for contacting us. 

Firstly, please accept our sincere apologies for the inconvenience caused due to unfinished product delivered from our company. 

In this situation, we would request you to kindly allow us time for next 24-48 hrs. to replace your product. 

Thank you for your patience and understanding. 

We would love to serve you again incase of any further complaints/ grievances. 

Thanks & regards 
Team ABC