Subject: Tech Support Candidate - Akash Singh
From: Akash Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 12 Apr 2021 05:50:39 -0400

| | Tech Support Test

Name | Akash Singh
E-mail | [email-masked]
Phone Number | (91) 9555565685
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Stocks and Services Management Private Limited | Office Assistant | NA | 15000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I check the internet connection and if its work properly and then I open website on the on the other device if the website is working then my final step is reinstall the browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on the Both device bluetooth.
Scan your bluetooth speaker with your mobile device and if its visible on your mobile device then pair and connect.

What according to you makes you a good candidate for customer service or technical support job? | an ideal candidate for a customer service job is my sincerity and commitment to deliver excellence.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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