Subject: Tech Support Candidate - Akash Singh
From: Akash Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 10 Apr 2021 06:27:55 -0400

| | Tech Support Test

Name | Akash Singh
E-mail | [email-masked]
Phone Number | (91) 9555565685
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Speakers & Audio
VoIP
MIS Reporting

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Stocks and Services Management Private Limited | Chat Support | N.A. | 15000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I check my internet connection and if its work properly than I check the given website is working properly or not, to check the website I use my smartphone if the website is load on my phone. So I back to my computer and I update or reinstall my browser because sometimes out-dated browser can generate this type issue to due security.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on the both devices bluetooth.
Now go to mobile bluetooth and click on the pair device option and the mobile bluetooth is searching the device when your bluetooth speaker is shown on the mobile device then click on the bluetooth speaker name and then pair it.

What according to you makes you a good candidate for customer service or technical support job? | Stability, Resolve, Openness and Reliability can make a good candidate for customer service
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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