Subject: English Language Test - Shreshth Keshari
From: Shreshth Keshari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 9 Apr 2021 09:07:53 -0400

| | Foreign Language Screening Test

Name | Shreshth Keshari    /  (+91) 9653048084    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear, Customer

We have received your concern and looking forward to help you out with the same.
Will get back to you as soon as we get any further information available with us.
Within 48hrs.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear, Customer

We are very sorry for the inconvenience faced by you.
Our inspection team will visit your house and check the product.
If any fault is found, you will informed accordingly by our inspection team.
And further actions will be done as per the inspection team.

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