Subject: English Language Test - Saumya Singh
From: Saumya Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 9 Apr 2021 05:09:55 -0400

| | Foreign Language Screening Test

Name | Saumya Singh    /  (91) 8303824602    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello sir/ma'am
This is me Saumya Singh from ABC company we trying to deliver your order but we unable to find the correct address.
Please sir/ ma'am check again your address and provide correct address so that we timely place your order.
Have a nice day
Regards
Saumya Singh
ABC COMPANY

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello Mr. Abdul
We regret for any inconveniences caused by us to you. But it is the truth when we shipped your order the company didn't tell us any policies regarding this.
Again sorry for your inconvenience
Regards
Saumya Singh
HOMEBOX TEAM

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