Subject: English Language Test - Ranjan Kumar
From: Ranjan Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 9 Apr 2021 02:45:44 -0400

| | Foreign Language Screening Test

Name | Ranjan Kumar    /  (+91) 9899227392    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Customer,

As we have checked and come to know the delivery address in mentioned is incorrect.

So kindly request to you please share the correct address for deliver the material.

Regard's

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Customer,

Sorry for the inconvenience,

Please share the picture where the marks on the TV.
Will see and get back to you with the best solution.

Regards

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