Subject: FW: Arabic Language Test - Mohammad Tauquir Alam
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Tue, 6 Apr 2021 10:30:27 +0000

Keep on contract basis

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 6 April 2021 at 2:52 PM
To: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Cc: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Seeta Seeta <[email-masked]<mailto:[email-masked]>>, Niren HB LSM Dsouza <[email-masked]<mailto:[email-masked]>>
Subject: Re: Arabic Language Test - Mohammad Tauquir Alam

Hi Harpreet,

7/10

Regards
Shakeeb

________________________________
From: "HR Livesalesman" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Deeksha Dadu" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Niren Dsouza" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, April 6, 2021 2:04:46 PM
Subject: Fwd: Arabic Language Test - Mohammad Tauquir Alam

Hi Shakeeb,

Please check

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On Apr 6, 2021, at 2:54 AM, Ambika Mehta <[email-masked]<mailto:[email-masked]>> wrote:

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Foreign Language Screening Test

Name    Mohammad Tauquir Alam    /  (091) 8051357099    / [email-masked]<mailto:[email-masked]>
Whats your first language       Arabic
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Dear.Costmer
Please accept our sincere apologies for the in convinenien that has been caused to you due to the late delivery for your order.we always priorities complete satisfaction to our costumer and make sure that the product reach them within specified time limit. unfortunately in your case certain situations cam up suddenly and we failed to dispatch the your order within planned time frame. We are extremely apologize for what you have experienced and I am assuring you that your order will be reached within 24 hours
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   عزيزي الزبون.  شكرًا لك على تواصلك معنا بشأن منتجك المعيب ، نحن نأسف حقًا لأن خزانة التلفزيون لديك بها العديد من الخدوش وتريد استبدال خزانة التلفزيون الخاصة بك ، لذا انتقل إلى سياسة الشركة وإذا كان هناك تبادل متاح ، فمن المؤكد أنه سيتم استبداله