Subject: Re: English Language Test - Gokul Krishnan
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 6 Apr 2021 01:06:08 -0700 (MST)

We can consider him for contract based but he is in Kerala 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Apr 5, 2021, at 6:38 PM, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: Gokul Krishnan < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Monday, 5 April 2021 at 6:04 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Urvika Chaudhary < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: English Language Test - Gokul Krishnan 

	
	
			Foreign Language Screening Test 
		
	Name 	Gokul Krishnan / (91) 9496622838 / [ mailto:[email-masked] | [email-masked] ] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hello Ms Rachel, Thank you cor contacting baby shop.com regarding your recent order for a hand bag 
Looking in to our records I could see that we have done everything to deliver the package to you asap but there was a mistake in your address you have given to us at the time of completing your order. I request you to kindly write us back with the correct address so we can contact the delivery guys and get it delivered to you in no time. I hope this resolves your query. Waiting for the correct address from you. Thank you for shopping with us. Have a great day ❤️ 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hi Abdul thanks for writing to Homebox team. I hope you are doing good apart from the issue you had with our product. I’m extremely sorry that you found some scratches on the TV cabinet but I can assure you quality is what we mainly focus up on and we never had any such issues before. We are thoroughly going to investigate what went wrong and in the meantime we are replacing your TV cabinet today itself with a new one. I am going to escalate this issue to my higher authorities right away so that they will get it fixed for you today itself. You will be getting a call shortly. I hope that resolves your issue. Thanks for shopping with us Abdul. 

With love Homebox team.