Subject: Re: English Language Test - Priyanka Kumari
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 6 Apr 2021 00:51:59 -0700 (MST)

No response 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Apr 5, 2021, at 6:14 PM, Deeksha Dadu <[email-masked]> wrote: 

Check for English 

From: Priyanka Kumari < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Monday, 5 April 2021 at 4:10 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Urvika Chaudhary < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: English Language Test - Priyanka Kumari 

	
	
			Foreign Language Screening Test 
		
	Name 	Priyanka Kumari / (301413) 6367603144 / [ mailto:[email-masked] | [email-masked] ] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	I know that this has to be frustrating to you. I’m happy to help you.Call them as soon as you can and they can help you update your address. To save you time, I’ve provided your tracking number at the end of this message. Please let me know if I can help in any other way. 
Thanks. 

	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hi Abdul 
I am sorry to hear you're not happy with our product.As we arrange that, though I would love to understand your situation better and see if there's any other way we can help.