Subject: Re: English Language Test - Vasudev yadav
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 6 Apr 2021 00:32:50 -0700 (MST)

Bad spoken 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Apr 5, 2021, at 6:14 PM, Deeksha Dadu <[email-masked]> wrote: 

Check for English 

From: Vasudev yadav < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Monday, 5 April 2021 at 4:13 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Urvika Chaudhary < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: English Language Test - Vasudev yadav 

	
	
			Foreign Language Screening Test 
		
	Name 	Vasudev yadav / (301412) 8769167068 / [ mailto:[email-masked] | [email-masked] ] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Dear Customer, 
Thanks for shopping on babyshop.com! 
Your product was shipped and out for delivery on the same day you ordered the product but the courier was unable to find the address entered by you in the order details. That's why the courier wasn't able to deliver the product. 
Please re enter the address details correctly ,we will try our level best to deliver the product. 
Good Regards from babyshop.com! 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Dear Abdul, 
We are sorry for the inconvenience caused. 
We are strictly attached to our policy norms to provide best service to our customers. 
As per your mail the product was found with some scratches over it. 
Please resend the e-mail and attach the images of the tv cabinet.we will look into the matter and try to short out the problem within shortest possible time. 
Best regards!