Subject: Trainer Candidate - POUSH WADERA
From: POUSH WADERA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 5 Apr 2021 17:10:42 -0400

| | Tech Support Test

Name | POUSH WADERA
E-mail | [email-masked]
Phone Number | (+91) 9580267153
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | GREATER NOIDA

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | MENTOR CELL | Relationship Manager | | 25000
Previous Employer 1 | sunbeam Anupurna | facuulty | | 25000
Previous Employer 2 | DPS | coordinator | | 25000

If Selected, how much time do you need to join? | 15 DAYS
Please briefly describe your work experience specifically in training? | i am hard working & give the best to achiv e my targets.
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes

Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team.

to deal with the different type of the client when they use unparliamentary language on calls and promote the team to achieve  targets with patience.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | the main difference between providing “good” customer service and delivering “great” customer service is that, in the former, you are probably only barely keeping your customers satisfied.
What according to you makes you a good candidate for this position? | My skill set is a perfect match for the job requirements. In particular, my sales skills and managerial experience make me an ideal candidate for the position.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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