Subject: English Language Test - Rishabh Seth
From: Rishabh Seth <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 5 Apr 2021 13:21:12 -0400

| | Foreign Language Screening Test

Name | Rishabh Seth    /  (91) 9718751919    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hi sir/mam we have shipped your order and handed over to the courier service and they tried to deliver your order but the address according to them is wrong so I request you to update the address.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Hi sir I understand your problem and I am here to help you out with it. Can you please send me the image of your TV cabinet so that I can proceed further with it.

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