Subject: Trainer Candidate - Belbin Mathew
From: Belbin Mathew <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 5 Apr 2021 11:58:10 -0400

| | Tech Support Test

Name | Belbin Mathew
E-mail | [email-masked]
Phone Number | (+91) 8138892102
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Bangalore

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Huawei technologies | Software Engineer | | 43000
Previous Employer 1 | Rhytify technology | Project lead | Apr 2019 | 35000
Previous Employer 2 | Amazon | Software Engineer | Feb 2018 | 35000

If Selected, how much time do you need to join? | 20 days
Please briefly describe your work experience specifically in training? | I have trained project group related to their skills
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good according to me is making customer satisfied
Great is always meeting their expectations.

What according to you makes you a good candidate for this position? | I have relevant experience which I can maximize in this project.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |