Subject: Trainer Candidate - Akash Akash
From: Akash Akash <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 5 Apr 2021 08:50:44 -0400

Tech Support
Test

Name

Akash
Akash

E-mail

[email-masked]

Phone Number

(91) 9999202762

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Delhi

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Hcl

Lead

Previous Employer 1

Previous
Employer 2

If Selected, how much time do you need
to join?

Immediately

Please briefly
describe your work experience specifically in training?

13 years.

Have you worked as a trainer in a Call
Center/Customer Service/BPO Environment?

Yes

Please tell us below in 300 - 500
words about the most difficult situation you faced either while training or
managing a team.

Appraisal time. But with proper justification
things sorted out.

What according to you is the difference
between good and great customer service. (Explain in 4 - 6 sentences)

Good- active listing

Treat make customer happy

What according to you makes you a
good candidate for this position?

Experience

On a
scale of 1 - 5 please rate your fluency in spoken English

5