Subject: Trainer Candidate - Shyam Singh
From: Shyam Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 5 Apr 2021 08:32:47 -0400

| | Tech Support Test

Name | Shyam Singh
E-mail | [email-masked]
Phone Number | (0751) 8602162944
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Gurgaon

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Acktron security system pvt ltd | Site incharge | | 21000
Previous Employer 1 | Metrotel pvt ltd | Bts Engineer | | 17402
Previous Employer 2 | 3D Desire pvt ltd | Project Engineer | | 16500

If Selected, how much time do you need to join? | 15 days
Please briefly describe your work experience specifically in training? | 7 year operation & maintenance
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | Opration & Maintenance
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good communication
What according to you makes you a good candidate for this position? | Project Engineer
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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