Subject: FW: Arabic Language Test - MOHAMMED BADRUDDUJA
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 5 Apr 2021 12:31:44 +0000

Offer

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Date: Monday, 5 April 2021 at 4:28 PM
To: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Cc: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Seeta Seeta <[email-masked]<mailto:[email-masked]>>, Niren HB LSM Dsouza <[email-masked]<mailto:[email-masked]>>
Subject: Re: Arabic Language Test - MOHAMMED BADRUDDUJA

Hi Harpreet,

8/10 good

Regards
Shakeeb

________________________________
From: "HR Livesalesman" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Deeksha Dadu" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Niren Dsouza" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, April 5, 2021 2:37:50 PM
Subject: Fwd: Arabic Language Test - MOHAMMED BADRUDDUJA

Hi Shakeeb,

Please check the test

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On Apr 3, 2021, at 6:47 PM, Ambika Mehta <[email-masked]<mailto:[email-masked]>> wrote:

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Foreign Language Screening Test

Name    MOHAMMED BADRUDDUJA    /  (+91) 8891971446    / [email-masked]<mailto:[email-masked]>
Whats your first language       Arabic
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Hi Dear Valuable Customer,

we thank you for your writing to us regarding your product status.
as we see in our record that courier has been delivered from our side and currently it is with courier company who will deliver your product to you.

as per our standard business process procedures, we shall revert back to you with exact reason within 12 hours, why your product is yet not delivered to you.

we assure you that our product should reach to you safely and we appreciate your patience till that time.

Thanks and Regards
Mohammed Badrudduja
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. (ANSWER IN ARABIC)        عزيزنا العميل
نشكركم على كتابتكم إلينا بشأن خدش كابينة التلفزيون بعد ما تم تركيه في بيتكم و نتأسف على ما حدث معكم ولكن هذا ليس بشيء مهم فنحن نؤكدكم بأننا سوف نرسل الفني إلى بيتكم ليتأكد من الأمر وإذا الأمر يكون كما تصفونه فسوف يقوم بتصليحه خلال يومين.
ولكم جزيل الشكر والتقدير
IN ENGLISH: Please tell us in your opinion what is the difference between a Debit Card and a Credit Card?       The Deference between Credit Card and Debit is that, usually we use debit card for shopping and all other transaction from our deposited money from the bank and Credit Card where we borrow money form the bank and we pay later to the bank.
IN ENGLISH: Please tell us in your opinion what are the most important factors for success of any e-commerce company?   The Most important thing in E-Commerce is Honesty and Excellent Customer Service and Quality of Product and Price differences.
What is your proficiency in English (in your opinion)   4/5
What is your Proficiency in Arabic (in your opinion)    5/5