Subject: Re: Arabic Language Test - Md Sufyan
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Mon, 5 Apr 2021 12:04:16 +0000

No for this person

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Date: Monday, 5 April 2021 at 4:58 PM
To: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Cc: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Seeta Seeta <[email-masked]<mailto:[email-masked]>>, Niren HB LSM Dsouza <[email-masked]<mailto:[email-masked]>>
Subject: Re: Arabic Language Test - Md Sufyan

Hi Harpreet,

Average 6/10

Regards
Shakeeb

________________________________
From: "HR Livesalesman" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Deeksha Dadu" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Niren Dsouza" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, April 5, 2021 2:52:35 PM
Subject: Fwd: Arabic Language Test - Md Sufyan

Hi Shakeeb,

Please check the test

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On Apr 5, 2021, at 1:00 AM, Ambika Mehta <[email-masked]<mailto:[email-masked]>> wrote:

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Foreign Language Screening Test

Name    Md Sufyan     /  (+91) 9718809262    / [email-masked]<mailto:[email-masked]>
Whats your first language       Arabic
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Hi sir,
We are thankful to you and your relation with us, you are our valuable and important customer, we respect you and your relation with us.
we are very sorry for the inconvenience happened to and we apologise to you for that.
To serve our customers and give our best to them is our priority, we are always happy to serve our customers and it is our duty.
Being an honest and professional company we assure you to deliver your order as early as possible,
We are very thankful to you and your relation with us.
Thank you and have a nice day.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. (ANSWER IN ARABIC)        أهلا وسهلا ومرحبا بك
أنت عميلنا القيم المحترم نحن نحترم علاقاتك معنا و نعتذر لكل مشكلة وقعت لك
ونحن آسفون جدا لكل تأخير ومشكلة واجهتها
نحن مسرورين جدا بخدمة عملاءما
نحن نؤكدك أننا نحن شركة محترفين يقع هذا قليلا جدا منا ونؤكد تبديل وحدة مع أخرى، هذه أولويتنا   ومسؤليتنا
أخيرا نشكرك و علاقاتك معنا و نعتذر لكل مشكلة
وقعت لك ونؤكد تسليم طلبك في أقرب وقت ممكن
مع السلامة
IN ENGLISH: Please tell us in your opinion what is the difference between a Debit Card and a Credit Card?       Through debit card and can withdraw the cash from his account through amt machine or can make a payment the debit card.
If you have no money in your account and want to buy something, debit card company will pay the money on your behalf and then you have to return the money to the company.
IN ENGLISH: Please tell us in your opinion what are the most important factors for success of any e-commerce company?   Honesty and professionalism are most important factors for the success of any e-commerce company.
What is your proficiency in English (in your opinion)   4/5
What is your Proficiency in Arabic (in your opinion)    5/5