Subject: Re: French Language Test - Dinesh Kumar
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 5 Apr 2021 04:57:19 -0700 (MST)

His spoken is excellent. 
He is an immediate joiner. 
Not working since March 2020. 
Having over all international customer handling experience. 
His last salary was 20000/- 
Expecting more then 20000/- 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Apr 5, 2021, at 4:51 PM, HR Livesalesman <[email-masked]> wrote: 

No response, will try him later 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Apr 5, 2021, at 3:00 PM, Deeksha Dadu <[email-masked]> wrote: 

Check for English profile 

From: Dinesh Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Monday, 5 April 2021 at 10:37 AM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Urvika Chaudhary < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: French Language Test - Dinesh Kumar 

	
	
			Foreign Language Screening Test 
		
	Name 	Dinesh Kumar / (91) 9810876949 / [ mailto:[email-masked] | [email-masked] ] 
	Whats your first language 	French 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hello 
Mr Customer 

We received an email regarding the order you placed. We are sorry to hear that you still haven't received your order and it's been a while however the reason for not receiving the order is your mailing address with courier company was not the correct one hence we request you to kindly get your address updated at the earliest. 

We regret for the inconvenience caused. We appreciate your cooperation. 

Thank you for contacting us. 

Yours sincerely 
Baby shop 

	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hello 
Mr Customer 

We hope you are keeping well under the present conditions.This email is in return 
of your email to us regarding TV Cabinet. 
We are sorry to hear that TV Cabinet has got scratches on it and this is certainly not a good thing. 
Well we are here to help you with that regarding return or replacement however we will also request you to kindly look for the product policy on the product page from where you ordered it. It is because different products have different policies be it return, replacement, exchange. 

We regret for the inconvenience caused and value your time and patience. 

Yours Sincerely 
Homebox Team