Subject: Re: Spanish Language Test - Devang Pabari
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 5 Apr 2021 04:24:38 -0700 (MST)

Switched off , will try him later 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Apr 5, 2021, at 3:03 PM, Deeksha Dadu <[email-masked]> wrote: 

Check for English profile 

From: Devang Pabari < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Sunday, 4 April 2021 at 11:10 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Urvika Chaudhary < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Spanish Language Test - Devang Pabari 

	
	
			Foreign Language Screening Test 
		
	Name 	Devang Pabari / (90380) 74415 / [ mailto:[email-masked] | [email-masked] ] 
	Whats your first language 	Spanish 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hi, 

Greetings of the day. 

This is to inform you that The courier tried to deliver the order to you, but the address as per the courier was wrong. Please help us to reconfirm the address so that we can deliver the order to you as soon as possible. 

Thanks & Regards, 
Devang Pabari. 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hi, 

Greetings of the day. 

I really appreciate your concern about the problems you shared, but we would like to inform you that, once the item is installed we are no longer responsible for any scratch whatsoever, as it was already informed and been confirmed by the customer, before installation. 

However, if you still find problems with the product we can still help you with the customer care of XYZ as it is a third-party consumer use product. 

Thanks & Regards, 
Devang Pabari.