Subject: Arabic Language Test - Shehbaz Ahmad
From: Shehbaz Ahmad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 5 Apr 2021 03:35:04 -0400

| | Foreign Language Screening Test

Name | Shehbaz Ahmad    /  (246721) 9045760662    / [email-masked]
Whats your first language | Arabic
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | As per the situation we look the customer address again and refer to right address to courier person ..And we look the customer what he mentioned when he was ordering the product and code then we can reach the product at the right address. As per the company's policies..
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | In this situation first we should understand the customer querry .If the customer got scratches on Tv screen we convey the best solution to vanish on that screen.we should give the idea to use the product like ,polish and other things..And we should understand the company policies to them

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