Subject: Arabic Language Test - MD ALAUL HAQUE
From: MD ALAUL HAQUE <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 5 Apr 2021 03:24:44 -0400

| | Foreign Language Screening Test

Name | MD ALAUL HAQUE    /  (+91) 7280895125    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer.
Thank you for your email we are glad to hear from you , we take customers query seriously and at  priority and we are here to resolve your issue so don't worry , we ask you to please send your order  no your mobile no so that we can track your order and resolve your issue ,
if you have any other query please feel free to contact us any time we like to hear from you and your trust matters us .
Thank You
best regard
name
customer care excutive
company name

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | NA

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