Subject: Trainer Candidate - RITU ANGRAS SHARMA
From: RITU ANGRAS SHARMA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 4 Apr 2021 07:46:16 -0400

| | Tech Support Test

Name | RITU ANGRAS SHARMA
E-mail | [email-masked]
Phone Number | (0124) 4052928
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | GURGAON

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | kryolan | sr manager | | 70000
Previous Employer 1 | mace | sr manager | | 100000
Previous Employer 2 | DLF | sr. manager | | 100000

If Selected, how much time do you need to join? | one month
Please briefly describe your work experience specifically in training? | 5 years in training
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | Change Management
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | All customers are right and good only situations are subjective.
What according to you makes you a good candidate for this position? | I am a People's person.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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