Subject: Arabic Language Test - Dawood Ahmed
From: Dawood Ahmed <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 3 Apr 2021 07:14:30 -0400

| | Foreign Language Screening Test

Name | Dawood Ahmed    /  (+91 ) 8510036125    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear sir/ma'am,

I hope this message finds you well !

We have registered your complaint with us and assure to take strict action and investigate about the concerned matter.

Our customer service representative will contact you shortly.

You are requested to contact on 011 264876 for any other further query.

We regret for the problem caused and request to please cooperate with us.

any more assistance please feel free to contact me.

Kind Regards,
Dawood Ahmed

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | NA

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