Subject: Arabic Language Test - abakar mustafa abdelkareem
From: abakar mustafa abdelkareem <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 2 Apr 2021 08:31:18 -0400

| | Foreign Language Screening Test

Name | abakar mustafa abdelkareem    /  (0091) 8376048440    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

HI.

THANK YOU FOR CONTACTING US.

WE ARE APOLOGIZE

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

HI ABDUL,

THANK YOU FOR CONTACTING US.

WE ARE APOLOGIA FOR WHAT HAPPEN.

AS WE CAN SEE YOU REPLACE ORDER AND ITEMS HAVE DAMAGE TV SO WE REQUEST YOU TO SEND US THE PICTURE OF TV SO WE CAN GET REFUND FOR ITEMS.

WE ARE LOOKING TO HEAR FROM YOU.

HOMEBOX TEAM.

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