Subject: Trainer Candidate - HARSH VERMA
From: HARSH VERMA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 2 Apr 2021 04:02:26 -0400

| | Tech Support Test

Name | HARSH VERMA
E-mail | [email-masked]
Phone Number | (242001) 9889292927
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Shahjahanpur

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

If Selected, how much time do you need to join? | As soon as possible
Please briefly describe your work experience specifically in training? | When i do internship in BRIDGE GROUP SOLUTION at that time i got a full knowledge of cold calling and now i have a full experience of that , how to convince a people to sell them goods and service
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | Convinceing a people to sell them goods and services but now i can easily pitch them good and service and sell them easily by knowing their own interest and then generate their need and then making a sale

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

A good customer service means is to only satisfaction
Or a great customer service means is to not only satisfaction they also promote and tell them to everyone.

What according to you makes you a good candidate for this position? | I am not doubting any one capability and capacity but i think i can do this work in my best way
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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