Subject: Trainer Candidate - Pubali Mukherjee
From: Pubali Mukherjee <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 2 Apr 2021 02:52:04 -0400

| | Tech Support Test

Name | Pubali Mukherjee
E-mail | [email-masked]
Phone Number | (+91) 7673952806
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Kolkata

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Amazon | SME | 30th April | 22k
Previous Employer 1 | Tech mahindra | Senior analyst | 31st may 2019 | 17k
Previous Employer 2 | Codeforce | Analyst | 31st Jan 2018 | 15k

If Selected, how much time do you need to join? | 30 days
Please briefly describe your work experience specifically in training? | N/a
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | N/a
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | N/a

What according to you makes you a good candidate for this position?

N/a

Would like to answer all these over a phone call

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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