Subject: Arabic Language Test - MD ZAFAR
From: MD ZAFAR <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 1 Apr 2021 07:03:22 -0400

Foreign Language
Screening Test

Name

MD ZAFAR
/  (+91) 9598243981    / [email-masked]

Whats your first
language

Arabic

Based on your
understanding of situation 1 above, assuming you are the customer service
representative, please draft a response to customer's email. Please make sure
that your email is grammatically correct and properly formatted.

Dear customer

we received your complain, but our courier team tried many times to deliver your
order but they could no reach at your current address.

so you are requested to update your address as soon as possible so we can
deliver your order immediately.

Thank you

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

na