Subject: Arabic Language Test - Md Khoshbur Rahman
From: Md Khoshbur Rahman <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 31 Mar 2021 15:22:27 -0400

| | Foreign Language Screening Test

Name | Md Khoshbur Rahman     /  (+91) 9990429384    / [email-masked]
Whats your first language | Arabic
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | I really apologize for the inconvenience coused due to wrong address our querier team was not able to deliver your product. Could you confirm your right address. Then I will inform our courier team. Our courier team will deliver as soon as possible.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | I really apologize for inconvenience, caused we are going to inform our higher team to confirm about your defected item. After inspection our team will shortly contact with you.

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