Subject: FW: Arabic Language Test - ElMUTAZBALLA Adel ahmed
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 31 Mar 2021 12:25:39 +0000

Where is this guy? We can consider him for landmark short term I guess. If he does well, then may be later we can make him permanent but again depends on his performance

From: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 17 March 2021 at 2:44 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: Arabic Language Test - ElMUTAZBALLA Adel ahmed

Hi Ma'am,

Please check his English

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On Mar 17, 2021, at 2:18 PM, HR Livesalesman <[email-masked]<mailto:[email-masked]>> wrote:

Hi Seeta,

Please evaluate his written and spoken English

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On Mar 17, 2021, at 1:58 PM, Ambika Mehta <[email-masked]<mailto:[email-masked]>> wrote:

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Foreign Language Screening Test

Name    ElMUTAZBALLA Adel ahmed    /  (+91) 6375494177    / [email-masked]<mailto:[email-masked]>
Whats your first language       Arabic
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Dear customer
Please  accept my apology on behalf Of our  company
I’m so sorry to hear that your order it’s not delivered yet and for the  inconvenience
We value our customers and service
And we will do the best that you can get your order within 24 hours we appreciate that u have informed us about this matter we always try to give our best
Thank you
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Dear customer

Please  accept my apology on behalf Of our  company
I’m so sorry to hear that you have received different order and for the  inconvenience
We value our customers and service
And we will do the best that you can get your order within 24 hours we appreciate that u have informed us about this matter we always try to give our best
Thank you