Subject: Arabic Language Test - Mohammad Tauquir Alam
From: Mohammad Tauquir Alam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 31 Mar 2021 04:34:21 -0400

Foreign Language
Screening Test

Name

Mohammad
Tauquir Alam    /  (91) 8051357099
/ [email-masked]

Whats your first language

Arabic

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

Sorry for
delay and inconvenience behavior let me check please I just inform you and I am
assuring that your courier will be reached within 25 hours

Based on the Situation 2 above, please draft an email response to
the customer. You don't necessarily need to know the policy of the brand, but
use the best practice from e-commerce companies that you've shopped from so far
to know the policies.

Sorry for this unprofessional behavior and I
am assuring you that it will never happen again