Subject: Arabic Language Test - Mohammad Akhtar
From: Mohammad Akhtar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 30 Mar 2021 03:38:06 -0400

| | Foreign Language Screening Test

Name | Mohammad Akhtar    /  (226017) 8853234569    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

مرحبا

.لقد تم تقديم شكواك

وسيتم اتخاذ إجراءات صارمة بشأن هذه المسألة. وسوف تتلقى المنتج الخاص بك في غضون 24 ساعة

شكرا

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

مرحبا

.آسف لسماع ذلك

تم تقديم شكواك ، وسيتم التحقيق في الأمر
ربما تم إرسال منتج آخر عن طريق الخطأ. إذا كان الأمر كذلك ،
فنحن نعتذر. وسيتم تغيير منتجك.

شكرا

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