Subject: Arabic Language Test - Mohammad Sultan
From: Mohammad Sultan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 27 Mar 2021 04:51:54 -0400

| | Foreign Language Screening Test

Name | Mohammad Sultan     /  (110025) 9905555069    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello sir.
I hope  you are doing well and  Sorry for the inconvenience behalf  of my courier guy. Plz give me some time I am going to deliver  your order as soon as possible. I am thankful your patience and cooperating with  us I believe that you didn't get chance next time to complain again    . I  will deliver on time carefully  which will be  ordered by you next time. Regard

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Hello sir.                                                        I hope you are doing well. sorry for the inconvenience. I apologize to you behalf of my courier guy. And I will not give you chance  complain again  like this  with us next time. Thank you so very much for your cooperating with us .    I will cooperate with you carefully next time  so that plz give me one chance to your serve .  Thank you.                                   Regard

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