Subject: Arabic Language Test - Haithm Abdullah
From: Haithm Abdullah <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 25 Mar 2021 05:45:49 -0400

| | Foreign Language Screening Test

Name | Haithm Abdullah     /  (+91) 8884298611    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Sorry for inconvenience  this is not the mature of our work to deliver the product lately

So we are working on with our associateed partner to make sure that your product will be delivered to you as he earliest time

I strongly assure you that kind of delay is not going to happen again

Don't hesitate to contact US for further assistance

The support team

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Sadly to hear that from you

We are really apologize for this kind of misbehaviour felt our team

I just want to assure you that this won't happen again

We are trying to work with our partners to solve Your problem and making sure Ur order is going to deliver on time

Don't hesitate to contact us again for further assistance

Support team

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