Subject: Arabic Language Test - abdalrafi yousif abdelfatah elbashir
From: abdalrafi yousif abdelfatah elbashir <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 24 Mar 2021 10:16:48 -0400

| | Foreign Language Screening Test

Name | abdalrafi yousif abdelfatah elbashir     /  (+91) 8595024872    / [email-masked]
Whats your first language | Arabic
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | we apologise for the delay in receiving your order, as well we regret the treatment of our courier of his behavior, please know that your order will be delivered soon as much as posible and we are dealing with your complain, and we will do our best to solve it out, please accept our apology, and we will do our best to improve our service.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | na

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