Subject: FW: Dutch Language Test - Syed Hasan
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 24 Mar 2021 13:30:00 +0000

English is not good, is he for Arabic or English?

From: Syed Hasan <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 24 March 2021 at 6:51 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Dutch Language Test - Syed Hasan

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Foreign Language Screening Test

Name    Syed Hasan    /  (91) 9636429755    / [email-masked]<mailto:[email-masked]>
Whats your first language       Dutch
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Hi There!

Hope you are doing Great!

Sorry for inconvenience caused.

I would like to thanks for your patience and request you to please allow me next 12 hours to follow up with our internal team and get back to you.

I am assuring you your product will delivered at your desired location ASAP.

Thanks
Imran Hasan
Mob - 9636429XXX

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Hi There

Hope you are doing Great!

Deeply regretted and Sorry for inconvenienced caused.

I am assuring you that I will look into this and get back to you Soon.

Regards,
Imran Hasan