Subject: Dutch Language Test - Syed Hasan
From: Syed Hasan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 24 Mar 2021 09:21:56 -0400

Foreign Language
Screening Test

Name

Syed
Hasan    /  (91) 9636429755    / [email-masked]

Whats your first language

Dutch

Based on your
understanding of situation 1 above, assuming you are the customer service
representative, please draft a response to customer's email. Please make sure
that your email is grammatically correct and properly formatted.

Hi There!

Hope you are doing Great!

Sorry for inconvenience caused.

I would like to thanks for your patience and request you to please allow me next
12 hours to follow up with our internal team and get back to you.

I am assuring you your product will delivered at your desired location ASAP.

Thanks

Imran Hasan

Mob - 9636429XXX

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Hi
There

Hope you are doing Great!

Deeply regretted and Sorry for inconvenienced caused.

I am assuring you that I will look into this and get back to you Soon.

Regards,

Imran Hasan