Subject: Arabic Language Test - Rushikesh vamsi
From: Rushikesh vamsi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 24 Mar 2021 08:30:31 -0400

| | Foreign Language Screening Test

Name | Rushikesh vamsi     /  (+91) 7995118543    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

We are so sorry for the delay caused to you .
We always deliver the product at the given time to our customers . I am so sorry on behalf of our delivery team .
Our team will work on this issue and we will put our maximum efforts and try our best to deliver your order as early as possible .

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

We are so sorry for the inconvenience caused to you .
We always deliver the correct product on given time to our customers .
We trust that we might deliver you the wrong item .
Kindly accept our apology . We will take this feed back and try our best to not to repeat this issue again .

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