Subject: FW: French Language Test - BHANU PRATAP YADAV
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 24 Mar 2021 11:14:17 +0000

Reject

From: BHANU PRATAP YADAV <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 24 March 2021 at 3:58 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: French Language Test - BHANU PRATAP YADAV

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Foreign Language Screening Test

Name    BHANU PRATAP YADAV    /  (+91) 7905147393    / [email-masked]<mailto:[email-masked]>
Whats your first language       French
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Dear Customer, sorry for all the inconvenience.Orders of our customer are important for our company.We will recheck the whole process and try to reattempt the delivery package.we apolgies for the rude behaviour of courier team.We will inestigate this matter seriously and justice will served to you.For your concern we will try to deliver your package as given time period.Thanks for your feedback.         With regards..                                                        BabyShop.comp
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Dear Customer, first of all  extremely sorry for your inconvenience and we want aplogy for rude behaviour of support team from our side.Customer's satisfaction is most priority of our company.Another team of our company will investigate this matter.Hard action will be taken on related people.Once again we regret at this incident.we are assuring you that this type of incident will never happened in future from our side.Thank you for your feedback.                         Your Sincerely                                                       AMAZON Team