Subject: FW: German Language Test - Himanshu Barnwal
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Tue, 23 Mar 2021 12:03:39 +0000

Reject

From: Himanshu Barnwal <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Monday, 22 March 2021 at 7:39 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: German Language Test - Himanshu Barnwal

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Foreign Language Screening Test

Name    Himanshu Barnwal    /  (+91) 7979094335    / [email-masked]<mailto:[email-masked]>
Whats your first language       German
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Sorry for your inconvenience sir you have faced with us .As you said we r connecting with our delivery executive.  As per our policy we can't give you compensation but I'll make sure that you will receive your order within 24 hours ..I have mentioned your complaint. Your complaint no. Is ***********. You'll receive one message from us regarding your complaint with your complaint no. Thank you sir and have a nice day.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Sorry for your inconvenience sir. As I see your order is delivered. But we r very very sorry for that .I have mentioned your complaint regarding your problem . Your problem will be solve within 24 hours . Thank you for shopping with us and have a nice day .