Subject: Arabic Language Test - Waseem Ahamad khqan
From: Waseem Ahamad khqan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 23 Mar 2021 07:56:40 -0400

| | Foreign Language Screening Test

Name | Waseem Ahamad khqan    /  (+91) 9891249387    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer
Thank you for the email.We care about your convenience.
We would like you to know that your feedback help us to resolve all the problems that occur and help us improve our services.
first, we would apologize  for the frustration that you are experiencing currently. customers conveniences are our priority.we ensure you we will solve your problem as soon possible and strict action will be taken against   concerns employees.
thanks for choosing our company for your service provider. We hope, we will offer you best service in the future.

Best regards
Waseem Ahamad Khan
customer care executive

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | ...

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