Subject: FW: German Language Test - Amaninder Singh
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Tue, 23 Mar 2021 11:56:34 +0000

Rejected

From: Amaninder Singh <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Monday, 22 March 2021 at 8:30 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: German Language Test - Amaninder Singh

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Foreign Language Screening Test

Name    Amaninder Singh    /  (91) 9872420406    / [email-masked]<mailto:[email-masked]>
Whats your first language       German
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Dear customer,

We apologies for the inconvenience you faced and promise to gather the all the information regarding this case and will take charge on the delivery guy .

We will deliver your product within 2 days keeping it on high priority.

We need your cooperation for same .

Thanks and regards
Team Babyshop
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Dear customer,

We apologies for the inconvenience , we will surely study the case and provide you the update for same .

After checking the issue we will deliver your product as soon as possible keeping it on high priority.

Since you are our valued customer we are trying to deliver out best to you, we never expect our support team to deal a customer rudely .

We need your cooperation and patience to check this case and take appropriate action on the support person.

Thanks and regards
Team Babyshop