Subject: Fwd: Arabic Language Test - muzaffar hussain
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Mon, 22 Mar 2021 09:48:58 +0000

Reject

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Begin forwarded message:

From: muzaffar hussain <[email-masked]>
Date: 22 March 2021 at 13:53:57 GMT+5:30
To: Saurabh Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, [email-masked], Urvika Chaudhary <[email-masked]>, [email-masked], Deeksha Dadu <[email-masked]>
Subject: Arabic Language Test - muzaffar hussain
Reply-To: [email-masked]

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Foreign Language Screening Test

Name    muzaffar hussain    /  (+91) 8574642475    / [email-masked]
Whats your first language       Arabic
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  hi dear customer
thank you for contact us
we really apologize for delay
we would like to  inform you that we have escalated your concern and we are really sorry to inconvenience  so we will take action against courier guy  and we dont take late again to relevant and reach your order  so thank you dear customer for inform me that your order was taken delay to relevant  by our courier guy
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   na