Subject: Arabic Language Test - Md Amanullah
From: Md Amanullah <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 20 Mar 2021 13:52:53 -0400

| | Foreign Language Screening Test

Name | Md Amanullah    /  (+91) 6200655596    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer!
As per you are our valuable customer, we never allow u to be suffered by any inconvenience from our side, we, our team are fully concerned about our customers, however if you have any issue, I'm here to tackle your problem.
According to your complain about courier gay misbehavior, we'll investigate the situation, confirming the issue we'll take an appropriate action as per company guidelines, there is no need to worry about any thing, thanks for sharing your problem with us ..

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear customer !
First of all we are sorry about this  inconvenience you faced, as you are our honourable regular customer, we make sure that we are concerned about your comfort, after looking in to the, you will get your selected colour if it's under company guidelines, if you have any further complaints or queries, then we're here to cope with it ...

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