Subject: Fwd: Arabic Language Test - MUMTAZ ALAM
From: HR Livesalesman <[email-masked]>
To: Harpreet Jaswal <[email-masked]>
Date: Fri, 19 Mar 2021 02:47:59 -0700 (MST)

5/10 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Mar 19, 2021, at 1:18 PM, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	MUMTAZ ALAM / (110025) 9653085732 / [email-masked] 
Whats your first language 	Arabic 
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	بالبداية استقبل الزبون بسرور وبهجة واتكلم معه في المشكلة التي يعانيها ويواجها أقول له اعطني وقت اشوف المشكلة واحلله بسرعة بدون تاخير واقول لاستخدام الخدمات للشركة مرة ثانية واقول اي حاجه او خدمة حاضر في خدمتك دائما 
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	أهلا وسهلا ومرحبا بك يا زبوني الكريم 
ما هي المشكله التي تعانيها بعد استفسار المشكلة اقول له انا احلل المشكلة بغير تاخير وبدون تعب بأسرع وقت ولايه خطأ ونسيان اطلب منه الاعتذار والعفو