Subject: Arabic Language Test - Ali Manzar Zaidi
From: Ali Manzar Zaidi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 19 Mar 2021 00:25:21 -0400

Foreign Language
Screening Test

Name

Ali Manzar
Zaidi    /  (110096) 8272829295    / [email-masked]

Whats your first language

Arabic

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Dear customer,

Yor are very important for us. We always try our best to make customers
happy.

I apologise for everything, and trying make this problem solved. I make you sure
that this will not happen again

We hope you will visit us again will make us proud. Thank you

Babyshop
Team

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Dear
customer,

We are very thankful of you for shopping from our website. We apologise first
for kind of behaviour what you faced.

For your kind of information, our company doesn't allow to replace items. You
can order a new one for your choice.

We hope you will visit us again .thank you

Babyshop
Team