Subject: Fwd: Tech Support Candidate - Arpit Gautam
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 17 Mar 2021 06:26:43 -0700 (MST)

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Feb 9, 2021, at 3:30 PM, Ambika Mehta <[email-masked]> wrote: 

	

	
	
			Tech Support Test 
		Name 	Arpit Gautam 
E-mail 	[email-masked] 
Phone Number 	(91) 9821545768 
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
Where do you currently live (area) 	Ghazibad 
Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Networking - basic 
Hardware - Basic 
Speakers & Audio 
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Exide Industries Limited 	Service Advisor 	Currently working 	20k 
Previous Employer 1 	NA 	NA 	NA 	NA 
Previous Employer 2 	NA 	NA 	NA 	NA 
In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with customers over Email 
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Check the internet. 
Check your email. 
Check your web host. 
Check your registrar. 
Check your DNS. 
Check your CMS. 
Call your web host. 
Call your developer. 
Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Power on the bluetooth speaker device. 
Make sure rhe pairing mode is on. 
Turn on the bluetooth of mobile phone. 
Select the respective device name and connect successfully 
What according to you makes you a good candidate for customer service or technical support job? 	I am currently working in service sector 
On a scale of 1 - 5 please rate your fluency in spoken English 	4