Subject: Fwd: Arabic Language Test - ElMUTAZBALLA Adel ahmed
From: HR Livesalesman <[email-masked]>
To: Seeta Seeta <[email-masked]>
Date: Wed, 17 Mar 2021 01:48:22 -0700 (MST)

Hi Seeta, 

Please evaluate his written and spoken English 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Mar 17, 2021, at 1:58 PM, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	ElMUTAZBALLA Adel ahmed / (+91) 6375494177 / [email-masked] 
Whats your first language 	Arabic 
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Dear customer 
Please accept my apology on behalf Of our company 
I’m so sorry to hear that your order it’s not delivered yet and for the inconvenience 
We value our customers and service 
And we will do the best that you can get your order within 24 hours we appreciate that u have informed us about this matter we always try to give our best 
Thank you 
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Dear customer 

Please accept my apology on behalf Of our company 
I’m so sorry to hear that you have received different order and for the inconvenience 
We value our customers and service 
And we will do the best that you can get your order within 24 hours we appreciate that u have informed us about this matter we always try to give our best 
Thank you