Subject: Tech Support Candidate - Shubham Band
From: Shubham Band <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 17 Mar 2021 04:09:42 -0400

| | Tech Support Test

Name | Shubham Band
E-mail | [email-masked]
Phone Number | (+91) 8087603102
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Nagpur
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MySQL

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Nextenture India PVT LTD | Implementation Engineer/Application Support | 31 March | 35000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will check the my internet connection/WiFi connection , is it connected correctly or not.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Turn On Bluetooth on mobile.
2. Turn on Bluetooth speaker.
3. Then you will get the name of device on your Bluetooth screen , checked that named and connect it.

What according to you makes you a good candidate for customer service or technical support job? | Understand the customer issue properly and give them correct solution step by step.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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