Subject: Arabic Language Test - Hasan Nour
From: Hasan Nour <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 17 Mar 2021 03:12:47 -0400

Foreign Language
Screening Test

Name

Hasan
Nour    /  (+91) 9871871704    / [email-masked]

Whats your first language

Arabic

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Dear Customer

We apologize for all the inconvenience, i will address the issue with the
concerned team in order to proceed to a solution in proper way

please expect a call from the concerned team within the next 4 hours

Best regards.

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Na