Subject: Arabic Language Test - Reham Hamid
From: Reham Hamid <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 15 Mar 2021 13:00:16 -0400

| | Foreign Language Screening Test

Name | Reham Hamid    /  (0091) 9359086767    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Sorry for hearing that and we’re baby shop apologies about this situation that you got
So please let us help you to contact the courier  and we will sooner deliver your order.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

We are apologise  for this behaviour we will contact our wear houses and as soon as possible we will exchange your order and we will give a coupon for you as an apologies
And we will try to figure out the issue to make sure will not gonna happen again

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